How to Book
Our website offers a real-time, secure online booking service available 24 hours a day, 7 days a week. All online bookings are subject to a £1 transaction fee to cover administration costs. Online bookings are free for Sixteen Patrons.
BOX OFFICE: 0333 010 2850
The Box Office is open for telephone bookings:
Monday – Sunday: 10am – 4pm
Tickets purchased up to seven days prior to the event are posted second class (please note, there may be a delay. Tickets purchased within seven days of the event are held at the Box Office for collection any time prior to the concert.
All telephone bookings made through The Sixteen’s Box Office are subject to a fee of £2 per transaction which covers the additional administration costs of running a telephone box office service. Telephone bookings are free for Sixteen Patrons.
Refund and Exchange Policy
If a performance is sold out we will accept tickets for resale and in the event of resale you will receive a refund.
If, due to unforeseen circumstances, a performance is cancelled or abandoned when less than half the performance has taken place a refund (booking fee excluded) will be provided.
Only tickets purchased by the Box Office or approved agents are valid for admission. Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. Reselling a ticket makes it void and the ticketholder may be refused entry.
Some performances may have specific conditions of sale. These will be listed on the event pages for that event on this site and it is the responsibility of the ticket holder to check this before they purchase tickets.
Tickets may be restricted to a maximum number per person for certain events.
We offer a concessionary rate of 50% to under-35s, full-time students, registered disabled (and carer), and persons out of work. Some events offer specific concessions only, and this will be stated on the Event page. Concessionary tickets are subject to availability and are at the discretion of The Sixteen.
A discount of 10% is available for groups of 10 or more. Please call our box office on 0333 010 2850 for further information or to make a group booking.
Large Print Programmes
Large print programmes are available for all our Choral Pilgrimage concerts. If you would like to order one please email email@example.com seven days before the performance.